Frequent Asked Questions
I think I’m in between two sizes and I’m not sure what size I should order. Can you give me any recommendations?”
The first thing to keep in mind is that our models are created for the movement. Therefore, they are designed with the intention that they adapt to your body as a second skin, so that you can move with total comfort and ease. You will never have to worry if the garment fits tightly to your body.
If you need more help deciding, we will be happy to advise you which size or model will work best for your needs. Send us a message and we will give you an answer as soon as possible.
What are the best tops for which we have a few more shapes?
We know that it is difficult to find the perfect fit for a larger breast size. We have some options and suggestions. Bra Tops: Full C and Small D are the recommended cup sizes for all our clients who need a larger size and have greater support and coverage. We recommend the XL size for girls with a small D cup size or higher.
Crop Top. We highly recommend these models. They were designed specifically for girls with shapes. Our Ella Top model is perfect for small sizes and large sizes, from 85 to 95. The top of Lynn is perfect for large sizes because the back straps are adjustable and can be adapted to suit your comfort.
How long is shipping time of my orders?
It depends on the type of shipment you choose …
Most orders will be shipped within 2 days after receipt of order request (we do not ship on Saturdays, Sundays, holidays, holidays, and vacation periods in August). For purchases made after 12pm PST will be shipped from the next business day.
So many in national and international shipments, once the shipment has been made, most of the items will be received within the indicated deadlines. However, Mika pole wear spain can not control the postal service and / or customs. Sometimes there may be delays related to the management of the carrier, or the package may be standing at customs, this is beyond our control.
What are your shipping costs?
You can get a quick estimate of shipping costs using the shipping rate table so during the buying process. Once you have finished shopping, simply select your country from the drop-down menu, enter your zip code and click calculate. You have your estimate.
What are our shipping rates?
To better understand our shipping rates visit our shipping rates page on our terms and conditions page
How long does it take to process and send an order?
We try to ship all orders within 48 hours of receipt of the request (most of the time, we ship the same day as we know it will cheer you up). However, if an order requires a communication or confirmation from a customer, the order process resumes after that confirmation has been effectively closed (either by email or by phone).
If you ask for a sparkle model, remember that the crystals are fixed by hand and that is why the ordering requests are made individually. We put a lot of time, love and dedication in their manufacture, reason why we require three additional days to send these pieces. We want our clothes to look your best!
Are shipments made on weekends?
Sorry for the moment, it is not possible. The weekends are those beautiful two and a half days (part of the Friday count) of which we all enjoy for the necessary rest. We take those days to recover and enjoy time with our loved ones.
Orders and Payments
What if I can not find my product?”
Send us an email indicating the model, size and color you want.
Mail: info@mika pole wear spain
What are my payment options?
By entrance or bank transfer and by Paypal.
What is the status of my order?
Once your order has been shipped, we will send you an order confirmation email with the tracking number.
How can I expedite my shipment?”
If you need to receive any of our models in the shortest possible time, the options are as follows: contact us on the phone +34 696 096 684 always from Monday to Friday, working before 12.00, when all our orders are closed.
The orders of sparkle models can not be accelerated unless a miraculous act happens. If you need a sparkle model desperately, please send us an email before placing your order to make sure we have it in stock.
Mail: info @ mika pole wear spain.com
Do you have gift cards?
Gift cards are a perfect choice. Gift Card Mika pole wear spain. For the moments “I do not know which model to choose for gift”. Yes, of course, you can send that special person a gift card and let you choose what you want on the web … without stress.
What happens if an item is sold out?
The system will not allow ordering everything that is out of stock. Our stock is kept up to date (we count it every two weeks), but if you find an item you really want, send us an email or get in touch with us.
Mail: info @ mika pole wear spain.com
Can I place my order over the phone?
Of course! Call us on +34 696096684 and we will be happy to assist you.
How will I know that my order was accepted?”
You will receive a confirmation message stating that your order has been accepted.
Can I change or cancel my order?
If you need to change or cancel your order that you just made on our website, call (+34) 696096684 immediately after placing your order to make any changes. But you must do it quickly, because we work at the highest speed we can. However, there may be some cases in which we are unable to modify your order, but we will do our best to help you. The maximum time is 24 hours from the issue of the order
Returns of products
What is your refund, return and exchange policy?
Sometimes things do not go as we expected. So if our clothes do not seem to you agree, we will be happy to proceed to the return. The garments do not have to be used or dirty to be able to proceed with the return, exchange and / or refund. The deadline is 14 calendar days from the date of shipment. Follow the instructions, fill out the return authorization form. If you want other items, specify what you would like in the “change” area. You have to pack all the items in the original container along with your labels and present it all along with the return form. You are responsible for the cost of return, except in case of an agreement contrary granted in advance by us. Original shipping charges and all international shipping charges are not refundable. It will take an average of two weeks from the return date for the refund to be processed and 1-2 billing cycles for the refund to appear on your bank card statement. – All merchandise must be unused and not washed. – All hanging tags must be on the garments. – All garments will be subject to inspection. – Shipping costs are not refunded. If you wish to return shorts, we highly suggest that you wear a panty protector or underwear to try out the garment in order to maintain optimal hygiene. If we see that there is a violation of any of the above rules, we will not issue the refund, and the item will be resubmitted to the customer.
What is your exchange policy?
For all exchange orders, you must send us the garment you want to change Did you order the wrong size or did you get the wrong color? Do not worry! You can change your article to another of your taste. If you can not wait, you can send us a message if you have any questions! Or call us on +34 696096684 (Monday to Friday). After placing your order, please return your unwanted items as described above.
Where should I send my return request?
Please, to return the items, fill out the authorization form for: For the attention of: Return Mika Pole Wear Spain Calle Benito Gutiérrez nº29
What are Mika's materials?
We wanted to have a clothing line designed for the movement. After many tests, thinking, meditating, dancing, running and practicing pole dance and yoga, we decided that the best material to make Mika Wear Yoga clothing is 90% Polyester and 10% Lycra®. We have called this Perfit combination because it is the perfect fit for you in practicing all your dance, pole, yoga, acrobatics and fitness activities. Its material is 90% polyester, 10% Lycra®. Is it the same as Supplex® / Spandex? If you can not tell me what’s the difference? Materials 101: There seems to be a lot of confusion around these names, especially since the three are sometimes used to describe the same piece of clothing. Spandex is a synthetic fiber that is elastic and is not owned by a particular company. LYCRA® is a brand of spandex fiber as Kleenex is a brand name of facial tissues. While Supplex is also a brand name for a synthetic fiber material, Supplex is a nylon. Although Nylon is very similar to polyester, polyester is easier to dry, abrasion resistant, and easier to dye. Although Lycra® can be termed as a spandex, it would not be fair to classify Supplex as a polyester. In order to use Lycra®, Mika has gone through a certification process (that’s why we included the Lycra® label on all our clothes and we do not call it Spandex). Our use of Lycra® / polyester guarantees a high quality piece of clothing and the perfect combination for all activities.
What is the best way to take care of my MYW clothes?
Our fabric is easy to wash. Perfit ™ Fabric: Wash in cold water – by hand or in the delicate / low cycle. Dry heat or low-fall to dry for better conditions. Do not wash or dry with towels. You can choose to hand wash it, but the best way is to wash it with cold water, with similar colors, and there are no towels. Fall dry, or fall dry low.
Do we offer a catalog?
We do not offer a physical catalog, everything you need is on our website, facebook and in pdf format. We have models of pole wear, yoga wear and fitness wear. Save the trees! Website: Mika pole wear spain
I would like to try the product before buying anything, do you have a store?
Pole Wear- Yoga Wear- Fitness Wear
We understand that the use of most of the 5 senses when buying is key to choosing a product. But, for the moment, we do not have a physical store in Spain. Yes in the USA. You can consult the page of Mika Yoga Wear, in the USA.
Help! I forgot my password
You can reset your password by clicking on the “Forgot Password” link. Make sure you are using the correct email to log in. If you still have problems, feel free to email or call us and we will be happy to help!
What are the pros and cons of creating an account?
Apart from the fact that it would be easier for you to order and keep up with the Mika Pole Wear Spain community, you will receive all recent developments and news about our new products, styles and colors. We are always designing and creating new ways to keep our line fresh, fun and attractive, so make sure you are signed up to receive our newsletters. You can also receive updates from our blog, where we talk about yoga, dance, lifestyle and stories of inspiration. Blog Mika pole wear spain