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Terms and Conditions

Important Information:

Conditions of Purchase:
Terms and Conditions Mika Pole Wear Spain

These General Conditions of Contract (hereinafter, General Conditions) regulate the process of buying and selling the products offered by MIKA POLE WEAR SPAIN, through its website, www.mikapolewearspain.com The general conditions link MIKA POLE WEAR SPAIN and the buyer, granting them a series of rights and obligations, from the moment the Customer makes and accepts an order through the aforementioned website, and the order is confirmed by MIKA POLE WEAR SPAIN, by sending an email with the data of the same. They are obliged knowledge and fulfillment by both parties, reason why their acceptance is essential to be able to formalize an order. The headings of the different clauses are only informative, and will not affect, qualify or extend the interpretation of the General Conditions. These General Conditions will be regulated by the current legal regulations.

1. IDENTIFYING DATA OF THE SELLER.

Website: https://www.mikapolewearspain.com

Self-employed owner: Juan Brenes NIF: 02536527H

Registered office: C/ Martín de los Heros-52, 28008 – Madrid
Contact: info@mikapolewearspain.com

2. CLIENT.

Any consumer or user, whether natural or legal person, is considered a customer of the website www.mikapolewearspain.com that, acting in an area outside a business or professional activity, place an order and give its acceptance to it in the (Acceptance of the General Conditions and confirmation of order).

All customers of MIKA POLE WEAR SPAIN, through its website will be considered final consumers, whether natural or legal persons, and relations between the selling company and client will be governed by current Spanish regulations regarding consumers and users.

The customer must provide the data in order to be able to place the order, never admitting as postal shipping points or military bases.

In accordance with Organic Law 15/1999 of 13 December on the Protection of Personal Data and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, MIKA POLE WEAR SPAIN, will store the data provided by the Client in a file owned by Juan Brenes “MIKA POLE WEAR SPAIN”. Said data will only be used for the required contracting, and in no case will be transmitted to third parties, unless they intervene in the development of the object of the contract.

MIKA POLE WEAR SPAIN may send commercial information about its services, and the customer may cancel at any time such communications. In order to exercise the rights of access, rectification, cancellation or opposition of data, the Client should contact: File manager (Data protection), by email info@mikapolewearspain.com

3. PURPOSE OF THE CONTRACT.

The purpose of this contract is the purchase and sale of the notices by MIKA POLE WEAR SPAIN on the web page, www.mikapolewearspain.com, clothing for the dance pole, acrobatics clothing, dance clothes, clothing Yoga, beach and fitness.

4. CHARACTERISTICS OF THE OFFER. PRICES.

The offer of MIKA POLE WEAR SPAIN is limited to the products that appear on its website. Each product has a tab on the website, which indicates the name of the product, the specific model, an orientation photograph and the retail price of the product with VAT INCLUDED.

The card of each product indicates the price of the same as the VAT. This price does not include shipping and insurance costs, and additional costs (expenses that occur in orders with Paypal payment).

The total cost of the application (the public sale price of the product or the products that comprise it plus shipping costs and additional costs) will be communicated to the Customer at the time of placing his order and with the cancellation upon acceptance Of the same By the customer The price of the products is the one that appears in the web page, at the moment of the execution of the order during the period of validity of the offer.

5. ACCEPTANCE OF THE OFFER AND CONFIRMATION OF THE ORDER.

The acceptance of the offer by the Customer occurs at the moment in which the Customer expressly consents to the order placed. It materializes when you click on the “PAY” button of the screen of realization of the order “SHOPPING CART”. MIKA POLE WEAR SPAIN.
Once the purchase has been completed, the general contracting conditions of the website will be attached once they have been completed and signed by both parties as a sign of recognition.

6. PAYMENT OF ORDERS.

All payments will be made through the PayPal platform. You may send payments using the following forms of payment:

A) The balance of your PayPal account.
B) Your debit or credit cards.
C) By bank transfer The customer can choose the payment by credit card, an operation that is done from the PayPal page.

The system will automatically calculate the shipping costs of the order and will communicate these total prices before the customer accepts the order.
To request another form of payment (bank transfer) send us an email to info@mikapolewearspain.com indicating the details of your order and the preferred payment method.
Once the purchase has been made, you will receive a confirmation message from PayPal with the details of your order. In less than 24 hours, we will send you a message by email to confirm the shipping address and to inform you of the availability of the requested products.

7. CONTACT.

For any type of doubt, query or suggestion, you can send us your comments by email to: info@mikapolewearspain.com

8. PRODUCT INFORMATION.

The descriptions of the products displayed on the website www.mikapolewearspain.com are based on the information provided by the supplier Mika Yoga Wear. However, the information given about each product, as well as the photographs or videos related to them and the trade names, trademarks or distinctive signs of any kind contained in the COMPANY website www.mikapolewearspain.com, are exposed in mikapolewearspain like guidance purposes.

9. DELIVERIES.

How long does it take to get an order?

Daily shipments are closed at 12pm. from Monday to Friday, so any order placed after 12.00 hours will be shipped the next day. With this, and whenever the products are in stock, deliveries in Spain are carried out within a period ranging from 48 to 72 business hours with parcel services. For shipments to the Islands and international shipments the time varies between 5 and 7 business days. For other areas send us an email to consult according to the carrier of your choice.

If these products are not in stock (clothing, bars, grips, accessories), the company will inform customers (via telephone / electronic mail) of delivery times. Except on Saturdays, Sundays, public holidays in the town of MIKA POLE WEAR SPAIN, as well as vacation periods, for the computation of the deadline for delivery of the order.
The indicated delivery times are orientative and are fixed by the transport company. These deadlines may vary depending on the area of ​​shipment or be altered by extraordinary incidents, such as delays in customs.

MIKA POLE WEAR SPAIN is not responsible for those delays that are due to causes outside the company and unforeseeable and unavoidable circumstances.

MIKA POLE WEAR SPAIN is not i responsible for delays attributable to the transporter or the passage of customs. If after 7 business days after delivery to delivery of the order has not been arranged delivery, the Customer must contact the COMPANY. In the event that the Customer does not do so, after 10 business days from delivery to delivery of the order will be returned to our warehouse and the Customer shall bear the costs of shipping and return to origin of the goods, as well as The associated management costs.

How much the shipping cost?

Usually we  are working with the Post Office for economic and logistical reasons. When you make a purchase, shipping costs will be detailed.

If an order is sent on a Friday, will I be able to receive it on Saturday?

On Saturdays, transportation agencies do not hand out, however, most do open their offices. In any case, you will receive your order the following business day Monday, or Tuesday if there is delay by the transport company.

If something gets me in bad shape, do they change it to me?

If you receive a damaged, defective, manipulated or any other incident, you must contact us and we will replace if possible, or if you do not return the money.
Any incident, breakage or blow must be communicated by email to info@polewearspain.com within a maximum of 24 hours from the reception, in order to be claimed. Otherwise it will be understood that the product is in good condition, you are satisfied and that the transport has been adequate.

10. RETURNS AND CHANGES.

How to proceed Our goal is to make sure that you are fully satisfied with your purchases. If for any reason you are not satisfied with the product purchased, you can return it within 14 calendar days (right of withdrawal according to Law 3/2014 of March 27), from the date you received it from www.mikapolewearspain .com. To proceed with the return of the product, send an email to info@mikapolewearspain.com specifying the reason for the return. You will receive an email with a return reference and a shipping address.

Return Conditions:

Whenever you comply with all these requirements, Mika Pole Wear Spain will reifund you the total amount of the items purchased. To exercise the right of return products must meet the following requirements:

A) They must not have been used, washed or damaged.

B) They must keep the original label.

C) They must be returned inside the original packaging without breaking and without deterioration.

D) Only changes in clothing size or color are allowed. If you want to change your clothes for another model, you will have to return the model you have received and make a new order.

Return shipping costs:

Only shipping costs will be refunded in case of shipping error by www.mikapolewearspain.com. In this case we will also take care of the return costs.

In case of return for not being satisfied with the product (right of withdrawal according to Law 3/2014, of March 27), the original shipping costs of the order you received will not be refunded. You will also be responsible for the return shipping costs. The customer / user will have 14 calendar days to return the products to Mika Pole Wear Spain through the carrier he chooses, to be reimbursed the money of the products. The cost of the return will be borne by the Customer, who will respond in case of loss or damage during transportation.

We do not accept returns or exchanges due without prior acceptance by Mika Pole Wear Spain.

Returns of defective products, incomplete products or damaged packaging will not be accepted. Attach an envelope in which you indicate: the name of the holder of the order (individual or legal entity), the order number, the return number assigned and a copy of the ticket or proof of purchase.

Once the product has been received in our warehouses, and after verification of its status, we will proceed to the refund of the amount of the order according to the modality of payment chosen by the client. The return of these sums will be made as soon as possible and, in any case, within a maximum period of thirty days from the time the returned product has arrived at our facilities.

If your return could not be accepted due to non-compliance with the conditions stated above, Mika Pole Wear Spain will get in touch with you. All products put on sale by Mika Pole Wear Spain are provided with two labels printed on paper. We suggest that you try the product without removing the label, since the products that are returned once they are deprived of them will not be accepted.

In the case of changes of pledge, please note that we can not reserve items in stock, so the availability of the new item will be verified once the item returned in our office has been received.

11. CUSTOMER OBLIGATIONS

Read and accept these General Conditions before confirming the order. Respect the General Conditions once the order is accepted. Pay the agreed prices at the time of placing the order.

12. INTELLECTUAL AND INDUSTRIAL PROPERTY

THE COMPANY has all rights over the content, design and source code of this web page and, in particular, without limitation, on photographs, images, texts, logos, designs, trademarks, trade names and data that are included on the Web www.mikapolewearspain.com. Clients and Users are warned that such rights are protected by current Spanish and international legislation relating to intellectual and industrial property.

In addition, and without prejudice to the foregoing, the content of this website www.mikapolewearspain.com also has the status of computer program, and therefore also the result of the application of Spanish and European regulations in force in the matter.
It is expressly forbidden the total or partial reproduction of this website www.mikapolewearspain.com, or any of its contents, without the express and written permission of THE COMPANY.

Likewise, the copying, reproduction, adaptation, modification, distribution, commercialization, public communication and / or any other action that involves a violation of the current Spanish regulations and / or international in matters of intellectual and / or industrial property, as well as The use of the contents of the Web, if not with the express prior written authorization of THE COMPANY.

THE COMPANY informs that it does not grant any implicit license or authorization on intellectual and / or industrial property rights or any other right or property related, directly or indirectly, to the contents included on the Website.

The use of the contents of the web domain for informational and service purposes is authorized only, whenever the source is cited or referred to, and the user is solely responsible for the misuse of the same.

13. ACCESS AND STAY ON THE WEB. OUR CONTENTS

Clients and Users are fully responsible for their conduct, when accessing the information on the Web, while browsing on it, as well as after having accessed.
As a consequence of the above, Customers and Users are solely responsible to THE COMPANY www.mikapolewearspain.com and third parties of:

The consequences that may result from a use, for purposes or effects that are unlawful or contrary to this document, from any content on the Web, whether or not made by THE COMPANY, published or not officially published.

As well as the consequences that may result from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the Web or its services or prevent normal enjoyment by Other Users.

THE COMPANY www.mikapolewearspain.com reserves the right to update the contents when it deems convenient, as well as to eliminate, limit or prevent access to them, temporarily or permanently.

As well as deny access to the Web to Customers and Users who misuse the contents and / or breach any of the conditions that appear in this document.

THE COMPANY informs that it does not guarantee:

That the access to the Web and / or the link Web be uninterrupted or error free.
That the content or software to which the Customers and Users access through the Web www.mikapolewearspain.com or of the link Websites does not contain any error, computer virus or other elements in the contents that may cause alterations in your system or in Electronic documents and files stored in your computer system or cause another type of damage.
The use of the information or content of this Web www.mikapolewearspain.com like Link websites that Clients and Users could perform for their personal purposes.
The information contained in this website www.mikapolewearspain.com should be considered by the Clients and Users as informative and guiding, both in relation to its purpose and its effects, which is why:

THE COMPANY does not guarantee the accuracy of the information contained in this website and therefore do not assume any responsibility for any possible damages or discomforts for Users that could result in any inaccuracy present on the website www.mikapolewearspain.com.

OUR RESPONSIBILITY:

THE COMPANY www.mikapolewearspain.com does not assume any responsibility derived, by way of enunciation but not limiting:
The use that the Clients or Users can make of the materials of this Web www.mikapolewearspain.com or linking sites, whether prohibited or allowed, in violation of the intellectual property rights and / or industrial content of the Web or of third parties.
From any damages to Customers or Users caused by a normal or abnormal operation of the search tools, the organization or location of the contents and / or access to the Web and, in general, of the errors or problems That are generated in the development or instrumentation of the technical elements that the Web or a program provides to the User.

Of the contents of those pages to which the Clients or Users can access from links included in the Web www.mikapolewearspain.com, whether they are authorized or not.
The acts or omissions of third parties, regardless of whether these third parties could be linked to THE COMPANY through contractual.

From the access of minors to the contents included in the Web, being the responsibility of their parents or guardians to exercise an adequate control over the activity of the children or minors in their charge or to install some of the tools of control of the use of Internet with (I) access to materials or contents not suitable for minors, as well as (ii) the sending of personal data without the prior authorization of their parents or tutors.
Of the communications or dialogues in the course of the debates, forums, chats and virtual communities that are organized through or surroundings to the Web www.mikapolewearspain.com and / or webs of connection, nor will answer, therefore, of the eventual ones Damages and prejudices suffered by Clients and / or private users and / or collectives as a result of said communications and / or dialogues.
HE COMPANY will not be responsible in any case when could happen:
Errors or delays in accessing the Website www.mikapolewearspain.com by the Customer when entering their data in the order form, slow or impossible to receive by the recipients of the order confirmation or any anomaly Which may arise when these incidents are due to problems in the Internet, causes of unforeseeable circumstances or force majeure and any other contingencies unforeseeable outside the good faith of THE COMPANY.

Faults or incidents that may happen in communications, deletion or incomplete transmissions, so that the services of the website are not guaranteed to be constantly operational.

Of the errors or damages produced to the website www.mikapolewearspain.com for a use of the inefficient service and bad faith on the part of the Client.
Non-operation or problems in the email address provided by the Customer for sending the order confirmation.
In any case, THE COMPANY undertakes to solve the problems that may arise and to offer all the necessary support to the Client to arrive at a quick and satisfactory solution of the incidence.
Likewise, THE COMPANY www.mikapolewearspain.com has the right to carry out during defined intervals, promotional campaigns to promote the registration of new members in its service.
THE COMPANY www.mikapolewearspain.com reserves the right to modify the conditions of application of the promotions, extend them communicating it properly, or proceed to the exclusion of any of the participants of the promotion in the event of detecting any anomaly, abuse or unethical behaviour in their participation.

 

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